As the Head of an esteemed organisation, write a letter of complaint to a supplier of electronic gadgets in Mumbai, demanding the replacement of the gadgets supplied, not in confirmity with the samples approved by you.

                                               
OR

As the Head of an Engineering Institution, place an order with a firm in Delhi for the supply of computer software.

Add ‘a’, ‘an’, ‘some’ or ‘the’ where necessary:

It is pleasant to play ………. game of …….. tennis on …….. summer afternoon.

Make it a question:

I do it well.

Insert the missing possessives or ‘self’ forms:

This book does not like
………. book; it must be …………

Insert the given adverbs in their correct place:

Let’s go (to night, to the pictures)

Choose the right word:

Ley you and (me, I) be friends!.

Rewrite the following sentence, using ‘too’:

It’s very cold; we can’t go out.

Supply correct present tense of the given verb:

It (rain) in winter.

It (rain) now.

Correct the following sentence:

I’ve bought a new hat yesterday.

Write the following sentence in passive voice:

Someone has stolen my books.

Transcribe phonetically, with stress marks, the word ‘contract’ as (i) noun and (ii) verb.

Write a technical description of an Electronic Voting Machine.

                                               
OR

As the Incharge of computer centre in an esteemed organisation, write a report on the fire accident that occurred due to short circuiting of electricity in your centre.

Make a precis of the following passage and give a suitable title to it.

As we are in the twenty-first century, we are witnessing the emergence of a new kind of social scientist – the non verbalist. Just as the bird watcher delights in watching birds and their behavior, so the non-verbalist delights in watching the non-verbal cues and signals of human beings. He watches them at social functions, at beaches, on television, at the office or anywhere that people interact. He is a student of behaviour who wants to learn about the actions of his fellow humans so that he may ultimately learn more about himself and how he can improve his relationship with others.

It seems almost incredible that, over the million or more years of man’s evolution, the non-verbal aspects of communication have been actively studied on any scale only since the 1960s and that the public has become aware of their existence only since Julius Fast published a book about body language in 1970. This was a summary of the workdone by behavioural scientists on non-verbal communication up until that time and even today, most people are still ignorant of the existence of body language, let alone its importance in their lives.

Charlie Chaplin and many other silent movie actors were pioneers of non-verbal communication skills; they were the only means of communication skills; they were the only means of communication available on the screen. Each actor was classed as good or bad by the extent to which he could use gestures and other bdy signals to communicate effectively. When talking films became popular and less emphasis was placed on the non-verbal aspects of acting, many silent movie actors faded into obscurity and those with good verbal skills prevailed.