| 1. | Attempt any two objective form each unit (A-E) | |||
| (A) | (i) | Insert the correct option. | ||
| This dish needs two …………… of sugar. | ||||
| (a) | Cupsfull | |||
| (b) | Cupfuls | |||
| (c) | Cupful | |||
| (d) | Cupfull | |||
| (ii) | Neither of your answers ………… correct. | |||
| (a) | is | |||
| (b) | are | |||
| (c) | be | |||
| (d) | in | |||
| (iii) | No one but ………….. has ever topped in class three times in a row. | |||
| (a) | he | |||
| (b) | himself | |||
| (c) | him | |||
| (d) | his | |||
| (B) | (i) | Choose the correct answer. | ||
| Listening is : | ||||
| (a) | an important component of the communication process. | |||
| (b) | a natural ability and cannot be acquired | |||
| (c) | same as hearing | |||
| (d) | not essential for effective speaking | |||
| (ii) | Definitions are : | |||
| (a) | Objects | |||
| (b) | Processes of listening | |||
| (c) | verbal maps | |||
| (d) | topics of general interest | |||
| (iii) | Choose the correct alternative : | |||
| (a) | The success of communication depends solely upon words used for communication. | |||
| (b) | It is impossible to analyse reasons for semantic gaps in communication. | |||
| (c) | A positive attitude towards the message may create barriers in communication. | |||
| (d) | A properly encoded message has greater chances of being decoded correctly. | |||
| (C) | (i) | Choose the correct alternative : | ||
| (a) | The text of every business letter must end wih the words ‘thanking you’. | |||
| (b) | Every business letter, irrespective of the solution must end with the complementary close ‘your faithfully’ | |||
| (c) | The indended style of letter can be used for all formal correspondence. | |||
| (d) | The name and designation of the addresses, determine the choice of salutation. | |||
| (ii) | To reflect ‘you attitude’ in a business letter : | |||
| (a) | The text must contain the pronoun ‘you repeatedly’ | |||
| (b) | You must paste your paragraph. | |||
| (c) | You must keep in mind the psychology of the person to whom you are writing the letter. | |||
| (d) | Theory of reflection must be explained. | |||
| (iii) | The salutation in a letter is : | |||
| (a) | a synonym for signature | |||
| (b) | courteous leave taking | |||
| (c) | the main purpose of a letter | |||
| (d) | like greeting a person when you meet him. | |||
| (D) | (i) | A precis may be defined as : | ||
| (a) | creation of poerful means of propaganda | |||
| (b) | modern discoveries and inventions in science and technology | |||
| (c) | a restatement in shortened form of the main ideas and main points. | |||
| (d) | a word which chnages the meaning of the other word. | |||
| (ii) | One of the following is not the characteristics of scientific writing : | |||
| (a) | Logically and systematically developed | |||
| (b) | Appeals to emotions and its esaggerated. | |||
| (c) | Accuracy | |||
| (d) | Neutral | |||
| (iii) | A memorandum is : | |||
| (a) | a precis | |||
| (b) | an order | |||
| (c) | a forwarding letter for external communication | |||
| (d) | a short piece of writing used for interoffice communication | |||
| (E) | (i) | The structure of business report follows the following : | ||
| (a) | Preface, Acknowledgement, Introduction, Conclusion | |||
| (b) | Acknowledgement, Preface, Introduction, Conclusion | |||
| (c) | Acknowledgement, Introduction, Preface, Conclusion | |||
| (d) | Preface, Introduction, Acknowledgement, Conclusion | |||
| (ii) | Which of the following statements is correct? | |||
| (a) | The structure of every report has twenty nine elements. | |||
| (b) | An informational report is also called an informal report. | |||
| (c) | It is essential to give appendices in every report | |||
| (d) | a report is written in response to a specific need, demand or requirement. | |||
| (iii) | One who is ‘self analytical’ and looks inward is also called : | |||
| (a) | Extrovert | |||
| (b) | Introvert | |||
| (c) | Ambivert | |||
| (d) | Egoist | |||
| 2. | (a) | Transcribe the following words phonetically : | ||
| (i) | copy | |||
| (ii) | book | |||
| (iii) | key | |||
| (iv) | cap | |||
| (b) | What is communication? describe the process of communication, indicationg clearly the role of each constituent element. | |||
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OR
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| (a) | Define Phonetics. | |||
| (b) | What are the barriers to communication? Discuss. | |||
| 3. | (a) | Define the following : | ||
| (i) | Mass | |||
| (ii) | Gravity | |||
| (b) | Write the technical description of a mini-drafter or an electric fan. | |||
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OR
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| (a) | What do you understand by the term ‘Definition’? | |||
| (b) | Write a paragraph of about 120 words on the following : | |||
| (i) | Advertisement | |||
| (ii) | Reservation for Women | |||
| 4. | (a) | Why is planning necessary before writing a business letter. | ||
| (b) | Write an application in response to the following advertisement : | |||
|
"TIGER Technologies is one of the fastest growing IT companies in India. ‘we are looking for highly motivated IT professionals with 2-8 years of experience in C/C++/Java/PHP in the areas of Telecom, Enterprise Application and 3D Gaming. Write to Tiger Technologies Pvt. Ltd. 7th Floor, Mega Towers, AB Road, Mumbai-400010."
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OR
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| (a) | What do you understand by ‘open punctuation’? | |||
| (b) | Assuming yourself to be the Purchase Officer of Collins College of Engineering , New Road Delhi-100042, place an order for the following items with the Classic Furniture Corp., PG Bazar, new Delhi-100089: | |||
| Office chairs 200 | ||||
| Wooden tables 1000 | ||||
| Steel almirahs 20 | ||||
| 5. | (a) | Rewrite the following passage so as to make it single, concise and effective : | ||
|
I am directed to advice you that very arrangements for your journey from New Delhi onwards have been made by me and that your should not at all feel anxious this matter.
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| (b) | Write the technical description of a personal computer. | |||
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OR
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| (a) | Write a slogan on the following : | |||
| (i) | Energy Conservation | |||
| (ii) | Education | |||
| (b) | Make a precis ofthe following passage and given it a suitable title : | |||
|
Life in the modern world is coming to depend more and more upon ‘technical’ means of communication, mobile and telephone, radio, computer, printing.Without such technical aids, the modern needed, that railways can run on a schedule; that law and order are maintained; that education is possible. Communication renders true social life practicable, for communication means organization. Communications have enabled the social unit to grow from the village to the town, to the modern city state , untill today we see organized systems of mutual dependance grown to cover whole hemispheres. Communication engineers have altered the size and shape if the worl.
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| 6. | (a) | What do you understand by the term ‘Acknowledgement’? | ||
| (b) | assuming yourself to be the head of Electronics Departments of your Institution. Write a report of trouble on the fire caused in the laboratory of your department. Invent details. | |||
|
OR
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| (a) | What are visual aids ? | |||
| (b) | "The non verbal language of the speaker is as important as the verbal language." Explain. | |||
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