Communication Skills June 2006 Question Paper

1. Do as directed :
  (a) The last step in reading strategy is :
    (i) Review
    (ii) Restate
    (iii) Reading
    (iv) Questioning
  (b) The response of the receiver to a message acts as ………………. to the sender in the communication process.
    (i) Ideation
    (ii) Encoding
    (iii) Decoding
    (iv) Feedback
    (v) Transmission
  (c) Make the statement negative :
    She swims well.
  (d) Choose the correct alternative
    You (should, would, ought) be punctual
  (e) Punctuate the following :
    Bacon says reading makes a fall man writing an exact man, speaking, a ready man.
  (f) Change the voice.
    She does not like mangoes.
  (g) Add question tag :
    It could be done.
  (h) Change into direct speech :
    He requested me not to leave him alone.
  (i) Rewrite using "enough to"
    The story is short : we can read it in one session
  (i) Supply appropriate preposition :
    Do you want to speak …………… me regarding ……………… anything ?
2. (a) Differentiate between syllables, vowels and consonants.
  (b) What are the points to be kept in mind while giving oral presentation?
   
OR
    What is the process of communication? Discuss the application of non verbal communication in an organisation.
3. (a) Write a paragraph of about 250 words on any one of the following :
    (i) It advertising a waste
    (ii) Industrial Pollution
4. (a) What are the essentials of a good business letter. Discuss at least three of them.
  (b) Write a letter from Ashoka Tools Ltd. giving quotation for the supply of electrical pump sets. Emphasise in your letter the installation service, after sales service and replacement facilities provided to your customer.
   
OR
  (b) Chitale bros, pune-9, received form plastic products mumbai-28 plastic products, asking for replacement of the bags.
5. Draft a press release regarding the launch of a new product byyour company.
 
OR
  Prepare a note for information of the board of directors on the reasons for declining sales of your company’s product for the quarter ending march 31, 2006.
6. What is a report? State the main points to be considered in drafting a report?
 
OR
  Prepare a report for submission to the board of directors regarding the marketting potential of an electronic equipment.

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